Export Operations Coordinator

  • Contract to Permanent
  • Direct Hire
  • Milwaukee, WI

WFA Staffing

Pay Range: $25-$27

Job Listing and Job Description: Export Operations Coordinator

Location: Milwaukee, WI
Shift: 8 am – 5 pm, Monday-Friday
Pay: $25-$27 per hour

Overview: The Export Operations Coordinator plays a vital role in facilitating air and/or ocean cargo shipments. Responsibilities include processing booking requests, communicating with carriers and locations, monitoring shipments, ensuring accurate documentation, and building strong customer relationships.

Responsibilities:

  • Process booking requests, ensuring accurate rates and consolidating shipments per procedures.
  • Communicate with carriers, origin, and destination locations on shipment status and special handling.
  • Monitor and manage shipments, keeping customers informed per local office procedures.
  • Ensure accuracy of export documentation, reviewing, verifying, and obtaining missing documentation.
  • Build relationships with customers, offices, agents, and service providers.
  • Review and ensure compliance with standard operating procedures, TSA, Quality Assurance Standards, ITAR, TAPA, IATA, and IMDG.
  • Handle special shipments, including perishables or special accounts.
  • Report anomalies and new customer requirements to management for decision-making.

Qualifications:

  • High school graduate, some college preferred.
  • Work experience in international Air and Ocean freight forwarding, Export Compliance, Dangerous Goods Certification, & ITAR is preferred.
  • Proficient in Microsoft Office Applications.
  • Clear and concise communication skills.
  • Dependable, reliable, and results-driven.
  • Outstanding people skills with a customer-driven focus.
  • Ability to work under pressure and multitask effectively.
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