IT Systems Administrator

IT Systems Administrator

Sussex, WI

Pay Range: $57,000 – $87,000

Summary

The systems administrator is responsible for the maintenance, configuration, protection, and reliable operation of computer systems, servers, and infrastructure. This includes, but is not limited to, hardware and software installation, research, and development to continuously improve and keep up with the IT business needs of their organization, and patch management. The System Administrator will also actively resolve problems and issues with the computer, server, and infrastructure to limit work disruptions within the organization.

Supervisory Responsibilities – N/A

Essential Functions

• Maintain IT infrastructure, including networks, operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Develop, analyze, prioritize, and organize requirement specifications.
• Perform server administration tasks (e.g.: user/group, security permissions, group policies, print services)
• Manage the set-up and configuration of systems.
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
• Provide documentation of all processes and training as needed.
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors, alarms, and issues as they arise.
• Perform design, implementation, and upgrades of information systems to meet the business and user needs.
• Maintain and manage company confidentiality and security of information systems.
• Manage regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Perform routine and scheduled audits of all systems, including backups.
• Research and recommend new technologies and approaches to improve organization systems.
• Document and train processes which employees need to follow to successfully work with organization systems.
• Other duties as assigned.

Education and Experience Requirements

• Four-year degree in computer science or a related field. At least three years’ experience working with information technologies and systems administration.
• Experience installing, configuring, documenting, testing, training, and implementing applications and systems. Working knowledge of a wide variety of programming languages.
• Experience with implementing ERP solutions, including design, training, risk management, testing, and optimization.

Knowledge and Skill

• Computers and Electronics — Knowledge of computer hardware and software, including applications and programming. Ability to plan, prepare, execute, and debug computer programs. Considerable knowledge of, and the ability to apply practically, necessary Internet fundamentals.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.

Competencies

• Safety – Performs work in a safe manner and established safety guidelines.
• Interpersonal Skills — Communicating effectively, being respectful and displaying a good-natured, cooperative attitude.
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Integrity — Applies honest and ethical principles and standards in accomplishing work.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Service Orientation – Actively looking for ways to help people.
• Ownership Mindset – Understands that individual actions have a direct impact on the success of organization goals and profitability.