That One Decision
“Some of the worst decisions I’ve made in a business sense have been related to hiring and firing.” That is something that almost any business owner or manager could say…and likely may have said a number of times.
That decision, almost without regard to the level of the position in a company, carries with it opportunity for success or failure…or a bit of each. You may be saying that you’ve “been there and done that.”
A big part of what WFA Staffing does is centered on helping to find the right candidate, not simply one that can be placed. That process includes getting a feel for the person and not just the person’s accomplishments. We each develop a ‘sixth sense’ about people especially after we’ve interacted with thousands of them. We might begin to get the ‘feeling’ that tells us this one is special or that one has something about them which we’re uncomfortable.
WFA Staffing’s people have had more than a normal business lifetime’s share of interviewing and seeing what makes some people perfect for a position while another is questionable. Obviously this is more critical for some spots than for others, but a bad hiring decision carries with it the potential for bad outcomes that might easily affect other employees.
A workplace becomes a second home for employees. Those we value learn quickly what the workplace ‘personality’ is and find the best way in which they can fit well to create additional value in the eyes of their associates and your customers. Similarly, those we decide to release have the same ability to infect our associates and that can translate quickly to a feeling that our customers also perceive.
I have anguished over those situations where I have come to understand that I made a mistake. It isn’t easy to terminate anyone. That decision is affecting that person and their ability to find another position. At the same time, we owe it to our other team members and to our customers to make those decisions and to take action as necessary.
That is among the many reasons that WFA Staffing makes sense whenever a position needs to be filled. WFA Staffing brings that second and third look, that sense for candidates, to simply increase the likelihood of a good hiring decision that ideally will help avoid the need for a firing decision.
Tom Krist – President
WFA Staffing Group