Problems Create Opportunities
How many times have you wondered why your company seems to need more problem-solving than other companies with which you are familiar? Those other companies’ leaders may be having the same questions running through their minds too.
BUT… what if your conflicts disappeared? What would you do to improve if you were rid of problems? The chances are that we all might get a bit complacent without a problem now and then that needed resolution.
If we had the time, or made the time, to look back over the issues that have arisen over the past few months, we might well see that those very occurrences, those problems we dislike, were responsible for changes that made the company better.
The various issues that pop up force us to think about what caused them, what we might do to be sure they don’t recur, and what we can do to create an even better company as the result of the exercise we’ve been forced to go through.
In reality, the very problems we dislike are the catalyst for improvement that we might not have considered without the problem. The ‘good news’ is this: we’ll probably continue to have those opportunities to improve our businesses since it is highly unlikely that we will cease having problems.
The next time a crisis hits your desk, step back and think about how fortunate you are to have this opportunity to make your company better. Positive attitudes, even about our problems, are good things to cultivate. If you can create that same mentality in your employees, you’ll have made a big improvement in your company.
Tom Krist – President