Order Processing Specialist

Job Title: Order Processing Specialist
Location: Menomonee Falls
Pay Rate: $25.00–$30.00 per hour (based on experience)

Job Summary:
We are seeking a detail-oriented Order Processing Specialist to join our team. This role is responsible for accurately entering, reviewing, and managing customer orders while ensuring timely processing and coordination with internal departments such as sales, shipping, and production. The ideal candidate has strong organizational skills, excellent attention to detail, and experience working in a fast-paced office or manufacturing environment.

Key Responsibilities:

• Process and enter customer orders into the company’s system accurately and efficiently
• Review orders for completeness, pricing, and product availability
• Communicate with customers and internal teams regarding order status, changes, or discrepancies
• Coordinate with shipping, production, and purchasing departments to ensure timely order fulfillment
• Maintain accurate records of orders, invoices, and related documentation
• Resolve order issues, discrepancies, or delays in a timely manner
• Provide general administrative support to the sales or operations team as needed
• Maintain a high level of customer service and professionalism

Qualifications:

• 2+ years of experience in order processing, customer service, or administrative support preferred
• Strong data entry and computer skills (ERP or order management systems experience is a plus)
• Excellent attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong communication and customer service skills
• Proficiency in Microsoft Office (Excel, Outlook, Word)

please submit resume to mdegeorge@wfastaffing.com or call and ask for Megan Degeorge!